We are seeking an experienced Organisational Chene and Communications Manager to create and implement a change management and communication strategies and plans for a number of projects across the program. These artefacts will need to align and support our overall delivery, benefit realisation and the achievement of project outcomes.
In addition to supporting the program, tyou will contribute change management and communication capability to the broader Division where required. This may include supporting divisional initiatives, cross‐program priorities and whole‐of‐division change activities to ensure alignment, consistency and effective adoption of ICT‐related changes across the department.
Estimated start date Monday, 27 April 2026 Initial contract duration 6 months Experience level EL1 equivalent Location of work ACT Working arrangements Hybrid Flexible working arrangements are available in line with department policies. The ICT Services Division supports distributed/hybrid teams, with staff in multiple states. Maximum hours 40 hours per week Security clearance Must hold a Baseline clearance You Will: Prepare Communication Plan and Strategy for projects that supports delivery of the program and ISD.Develop change management plans for key initiatives that acknowledges the different aspects of the change process – analysis, plan, implementation, communicate and other associated change change management processes and tools to support the integration and engagement with change management principles.Work collaboratively with the key stakeholders to design and assist with the implementation of our change plans.Work with autonomy where needed, exercising sound judgement and decision making about the design and planning of communication and change requirements.Provide advice on change activities to a wide range of stakeholders.Build and maintain a network of stakeholders within and outside the division.Represent ISD at communications forums, and any other departmental communication networks/communities.Develop and prepare quality written communication reports on progress and outcomes of communication and change and coach project teams on change management.
Other Organisational Responsibilities
Adhere to all organisational policies, procedures, standards and practices. Act only in ways that advances the DAFF objectives, values and reputation. Other duties, consistent with skills and experience, as directed by the Director.
Skills and capabilities
A minimum of seven (7) years' experience delivering organisational change management and communications least three (3) to five (5) years' experience applying change management and communications practices within an ICT‐focused environment.Demonstrated operational and professional experience in communications roles within the APS.Training and/or experience in leading organisational change management activities.Strong self‐motivation, drive and ability to deliver outcomes independently and as part of a team.Highly effective negotiation and communication skills, with the ability to present complex information to a variety of audiences.Proven ability to develop and sustain complex customer, business and stakeholder highly developed capability to manage multiple competing priorities and deliver quality outcomes.
The Must Haves:
Have extensive operational and professional skills in Organisational Change Management and Communications roles in the APSHave training and/or experience in leading change management activitiesA minimum of seven (7) years' experience delivering organisational change management and communications initiativesAt least three (3) to five (5) years' experience applying change management and communications practices within an ICT‐focused environmentHighly effective negotiation and communication skills with the ability to present complex information to a variety of audiencesThe ability to develop and sustain complex customer, business and stakeholder relationshipsA highly developed ability to manage multiple competing priorities to deliver quality outcomesSelf-motivation, drive and the ability to deliver outcomes, both independently and in a team environment
You MUST be an Australian Citizen and hold a minimum of a Baseline Clearance to be considered for this role.
For more information contact Mitchell on 0425 269 780.
Only shortlisted candidate will be contacted for this role.