Job Title: Chief Client Success Manager
About the Role This is an exciting opportunity to lead a significant client portfolio in the benefits division and take a proactive role in client development, relationship management, and service fulfillment. You will be involved with middle market and larger clients between 5000 employees, many of which have complex self-funding arrangements.
Duties & Responsibilities
* Marketing cases (fully insured and self-funded)
* Daily customer service requests
* Employee meetings
* Monthly reporting
* RFP preparation
* Renewal marketing
* In-person client meetings to review current programs, assist with sales presentations and conduct open enrollments
Required Skills & Qualifications
* 5-7 years of progressive experience in employee benefits, preferably in a retail agency setting.
* L-life and Health license required.
* Addional professional designations a huge plus (i.e. RHU, REBC, CEBS, etc.)
Benefits
* $75,000 + bonus + comprehensive benefits package
* Ability to work a hybrid or remote schedule
Tagged as: account manager, customer service, employee benefits, health, life, medical, middle market, self-funded