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Customer service leader

Hervey Bay
beBeeLeadership
Customer Services agent
Posted: 11 December
Offer description

Looking for a Leadership Opportunity?
We are seeking an experienced leader to join our team as an Assistant Branch Manager in Hervey Bay, QLD. This role offers the chance to drive business performance and coach a talented team to deliver exceptional customer service and drive profitability.

Key Responsibilities:
• Supporting the Branch Manager in driving overall branch performance
• Coaching and mentoring the team to deliver exceptional customer service
• Working quickly with purpose to meet customer needs
• Championing strong compliance and operational controls
• Delivering a brilliant experience to customers and inspiring the team to follow

Requirements:
• Proven experience leading a team of 3 or more in a retail or customer service environment
• Exceptional people leadership skills to influence and coach the team
• Strong communication skills with a passion for delivering amazing customer experiences
• Highly organized leader who values compliance and risk protection

Benefits:
• NAB's tailored onboarding and training program for all leaders
• An attractive base salary and fantastic career growth opportunities
• A diverse and inclusive workplace that fosters equity and respect

Why Choose Us?
Our culture is built on valuing everyone for being authentic. In partnership with our Employee Resource Groups, we continue to foster an inclusive environment. To learn more about our employee value proposition, please visit our careers page.

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