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Recruiting elite digital/creative talent across QLD, part of the awesome team @ Searchability
Digital Account Manager
* 4/1 Hybrid Split in Brisbane
* Salary range from $70K - $90K + Super
* Client Management / Account Management
* Paid Media, Paid Search, SEO and Social
* No sponsorship
Who we are...
Australia's best digital agency is who we are, understanding the complexity of modern marketing is what we do and exactly why our clients trust us to assess their digital state and what is happening in their market as well as helping shape the next steps in the digital journey.
Whether you are in need of some digital strategy, organic, performance, lifecycle or brand marketing. Our team of experts know exactly how to bring together the perfect mix of initiatives to achieve your marketing objectives.
What you will be doing...
As the account manager you will be responsible for being the first point of contact for clients and provide customer service within your assigned portfolio. You will develop and grow relationships with all client stakeholders and maintain client satisfaction via service levels and anticipate customer needs. You will have to onboard new clients and present company documentation for client onboarding and reporting as well as manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders. In this role you will have to identify and pursue profitable growth opportunities in existing client portfolios.
As the account manager you will work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels. You will be working with the production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients. You will be responsible for ongoing training education to stay up to date with changes and developments in the industry as well as champion company values, purpose and vision internally and externally.
What you need to be successful
* Experience in Account Management, Client Services/Client Management in the digital marketing space
* Agency experience preferred
* Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds.
* Relationship builder who can quickly build rapport with all types of people.
* Excited about working in an always changing and evolving industry
* Have a positive and can-do attitude
* Able to understand and overcome challenges with your clients
* Solutions and outcomes focused
* Can manage multiple projects and work with various teams in a fast paced environment.
Please either apply by clicking online or emailing me directly to For further information please call me on 0485 860 659. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing and Management
* Industries: Marketing Services
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