About the Opportunity:
* This role is a key position within our organization, supporting our Training Services team to meet contract requirements while enhancing service delivery.
* As a leader, you will oversee the development of quality systems, ensure audits and validations are conducted effectively, and guarantee our Student and Learning Management Systems are running smoothly and accurately.
Your Key Responsibilities:
* Lead the QA, Compliance, and Resource Development teams to confidently support operations in meeting regulatory and contract requirements with clarity and purpose.
* Develop and implement quality assurance systems that are practical, user-friendly, and aligned with industry standards.
* Manage our SMS and LMS platforms to ensure accurate learner tracking and reporting, and deliver a streamlined, engaging experience for students.
* Provide training and collaborative support to empower staff across Training Services.
Requirements:
* Proven experience in compliance and quality assurance within an RTO setting.
* Strong understanding of ASQA standards and VET sector reporting requirements.
* Certificate IV in Training and Assessment (or equivalent).
What You Bring:
* A strong passion for delivering high-quality services.
* Excellent leadership and communication skills.
* Ability to work collaboratively as part of a team.