About Us
Help is a social enterprise committed to assisting individuals with disabilities achieve fulfilling and independent lives. Our 57-year history has allowed us to create an integrated network of services that cater to people's essential needs, routines, and aspirations.
Our mission involves working alongside every individual to help them achieve their goals through various means such as employment, learning, community connection, or any other area of interest.
We collaborate closely with our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams to provide the necessary support and resources.
What We Offer:
* Excellent Salary Sacrificing Benefits - Package up to $15,900 of your annual salary tax-free and additional expenses for meals and entertainment;
* Inclusive Work Environment - Fostering personal and professional growth with flexibility to balance work-life responsibilities effectively;
* Specialised Training - Opportunities for accredited training, professional mentoring, and ongoing coaching;
* Career Advancement - Accessible pathways for professional development and career progression;
* Employee Support Program - Free confidential support through Employee Assistance Programs (EAP);
Job Opportunity Overview
The In-Work Support Mentor plays a vital role in providing ongoing guidance, mentorship, and assistance to participants and employers to resolve workplace challenges, strengthen retention, and promote long-term success.
Key Responsibilities:
1. Ensure each participant's unique needs and aspirations for employment are prioritized and addressed;
2. Provide post-placement and on-the-job support tailored to individual requirements to maintain sustainable employment;
3. Mentor participants and offer specialized assistance to address workplace or personal barriers;
4. Engage with local communities, industries, and stakeholders to identify growth opportunities for the organisation;
5. Monitor placement progress and communicate any risks to relevant team members;
6. Maintain accurate records of participants' ongoing employment, services provided, and support rendered;
7. Communicate proactively with team members regarding job loss, potential job loss, or significant reductions in hours, and act swiftly to resolve issues;
8. Represent Help at networking events and within the community, reflecting the organisation's Mission, Vision, and Values.
Role Details
Full-Time position operating in Gympie, Kingaroy, and the surrounding areas.