Job Details
* Location – Collinsville
* Temporary / Full Time – 12 Months
* $20,488.00 to $49,296.00 per annum
* (Wage dependent on age & level of schooling completed)
The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest.
Kickstart your career in Customer Service!
We have an exciting 12-month opportunity for a motivated and enthusiastic individual to join our organisation as a Customer Service Trainee in Collinsville, commencing in February 2026.
What you'll do
* Provide excellent customer service to both internal and external clients.
* Gain valuable experience in general office tasks, including filing, answering phones, and utilising computer systems like Microsoft Office.
What's in it for you
* Nationally Recognised Qualification: Complete a Certificate III in Business.
* 12 Months Paid Employment
* Work-Life Balance: Enjoy a 9-day working fortnight.
* Exceptional Support: Receive dedicated mentoring and paid study time.
This traineeship is funded through the Skilling Queenslanders for Work Initiative – First Start Program, designed to help young people and disadvantaged Queensland job seekers gain a qualification and on the-job experience.
To be eligible, you must be:
* aged 15 years or older and no longer at school; and
* able to meet citizen, residency and visa requirements to undertake an apprenticeship.
In addition to the above, to be eligible you must be able to identify with at least one of the following:
* a young person (aged 15-24 years), including those in and transitioned from out-of-home care;
* a long-term unemployed job seeker;
* a mature-age job seeker (aged 45 years or older);
* an Aboriginal or Torres Strait Islander person;
* a migrant or refuge from a culturally and linguistically diverse background;
* a person with a disability;
* a displaced worker (retrenched or redundant);
* a woman re-entering the workforce;
* a veteran, ex-ADF personnel or their family member.
Essential Requirements
* Basic literacy, numeracy and oral communication skills sufficient to complete a Certificate III in Business.
* Sound ability to proactively study and complete assessments within set timeframes.
* Sound ability to work in a team environment (work, school or extra-curricular activity) and demonstrate sound communication skills.
* Sound ability to learn and develop new skills.
* Sound ability to prioritise and manage individual workload to meet deadlines.
Desirable Requirements
* Class C 'Manual' Motor Vehicle Driver's Licence.
How to apply
To view the position description please click on the job attachments tab above. To apply, click the 'Apply' button above. For any further information regarding this role, please contact a member of our Human Resources Operations team on (07) 4945 0235 or (07) 4761 3613.
Applications close: 16-Jun-2026 11:30 pm
Council is committed to providing a healthy work environment for individuals working, visiting or conducting business at Council workplaces and is transitioning to a Smoke Free Workplace.
Council practices Equal Employment Opportunities and Workplace Health and Safety Principles.
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