Swan Hill District Health Administration Support – Reception
1.0 FTE (76hrs/fortnight)
Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent level customer service to a diverse range of people? An exciting opportunity has become available for an enthusiastic and motivated person to work as part of our Administration Support team which has a focus of providing the highest level of outstanding customer service around patient centered care. This is a fulltime position with core office hours being Monday to Friday, 8.00am – 5.00pm.
About the role
· To initially act as the main receptionist as part of the Front Reception team at SHDH.
· Maintain the telephone switchboard for the Health Service for both internal and external calls.
· Greet patients and visitors in a courteous, efficient manner and determine the manner of their inquiries
· Provide a high level of customer service and communication to diverse patient/client base who present to SHDH reception areas.
· Provide administration support to Accounts Receivables and Accounts Payable.
· Provide administration support to the Chemotherapy Department, maintain patient records, book procedures.
· Assist with providing relief cover to areas under the management of the Administration Coordinator.
· Receipting into the Health Service's various accounting programs and bank reconciliation.
· End of day banking.
· General administration as required.
Key Selection Criteria:
· Excellent customer service skills with a high level of attention to detail.
· Well-developed verbal and written communication skills including the ability to communicate with a diverse client base.
· Work collaboratively and respectfully with others communicating openly and effectively within a team environment.
· Well-developed computer knowledge including Microsoft Office suite (Outlook, Excel, Word etc), data entry, ability to learn different software packages and/or Portals.
· High level of administrative skills with demonstrated ability to plan, prioritise and organise workloads.
About You:
· Previous experience in Administration Support roles.
· Current National Police Check & Working with Children's Check
· Flu Vaccination, Serology evidence of immunisation status
About us: Swan Hill District Health is a 143 bed (including Aged Care), fully integrated rural public health facility servicing a greater community of around 35,000 people. Our vision at, Swan Hill District Health, is to provide clear, connected care, best experience for our community
SHDH is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, SHDH also provides:
A dynamic workplace Discounted Corporate gym memberships
Free onsite car parking Professional Development opportunities
Salary Sacrifice/Packaging Employee Assistance Program
To apply for this position, email the completed Application for Employment form, Cover letter, CV and response to the key selection criteria to
You will find the full position description containing the key selection criteria & application for employment form in the attached documents. Swan Hill District Health reserves the right to commence interview immediately upon receipt of applications.