Service Manager Role
A leading automotive group in a scenic tropical city is seeking a Service Manager to oversee the service department of their Mazda dealership.
The ideal candidate will lead a team to ensure exceptional customer experience and maintain operational efficiency, achieving key performance indicators and meeting sales targets.
You will be responsible for hiring, training, and managing a team of technicians and service advisors, ensuring they have the necessary skills and knowledge to provide top-notch service to customers.
The role offers attractive remuneration and benefits, along with an opportunity for career advancement in a supportive and dynamic work environment.
We are looking for a highly skilled and experienced service manager who can drive business growth, improve customer satisfaction, and contribute to the success of our organization.
Responsibilities include:
* Leading a team of service professionals to achieve business objectives
* Developing and implementing service strategies to drive business growth
* Ensuring exceptional customer service and experience
* Maintaining operational efficiency and reducing costs
* Hiring, training, and managing a team of technicians and service advisors
Requirements:
* Proven experience as a service manager in the automotive industry
* Strong leadership and communication skills
* Ability to analyze data and make informed decisions
* Excellent problem-solving and conflict resolution skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
* Competitive salary and bonus structure
* Opportunity for career advancement
* Comprehensive training and development programs
* Supportive and dynamic work environment