Logistics Team Lead
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A dynamic opportunity has arisen for a seasoned logistics professional to spearhead our team. As Team Lead, you will be responsible for driving operational efficiency and excellence.
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Your primary responsibilities include:
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* Leading a team of business services operators to achieve performance targets and service standards
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* Building and maintaining strong working relationships with internal teams and external stakeholders
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* Managing a portfolio of key corporate clients, ensuring high levels of customer satisfaction
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* Overseeing freight bookings, consignment preparation, and carrier selection
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* Providing guidance on preparing quotations, managing service timelines, and resolving service issues
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* Monitoring workload distribution and assisting with prioritizing tasks to meet deadlines and SLAs
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* Identifying process improvement opportunities and collaborating with management to implement them
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About the Role
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We are seeking an experienced individual who possesses:
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* Prior supervisory or team lead experience in logistics, freight forwarding, or a related field
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* Strong knowledge of freight management systems, pricing structures, transport regulations, and compliance
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* High proficiency in Microsoft Office Suite, especially Excel
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* Proven ability to lead and motivate a team, with excellent interpersonal and communication skills
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* Strong organizational skills with the ability to multitask and prioritize under pressure
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* Experience with sales or logistics management software (preferred)
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* Client-focused, solutions-oriented, and a natural problem solver
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What We Offer
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Ongoing professional development and training
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Internal opportunities within our organization
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Personalized career development plans
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Friendly, inclusive, and supportive work environment
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Access to staff discounts
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