A market-leading financial services organisation is seeking a Customer Retention Strategy Manager to lead proactive customer retention initiatives. The role involves building a comprehensive retention strategy, enhancing team capabilities, and ensuring compliance with regulatory standards. The ideal candidate will have senior experience in customer retention, strong leadership skills, and the ability to influence stakeholders. This hybrid position offers a salary of $150,000 plus super, and significant career growth opportunities.#J-18808-Ljbffr