Apply now Job no: 537003Work type: Permanent Full TimeLocation: SydneyCategories: Food & Beverage, Leadership
For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
Sovereign Dining – Exclusive, luxe and unique space for our VIP Members, with uninterrupted views of the iconic Sydney harbour, a sophisticated sunken bar and a fine dining restaurant offering Asian and Western cuisines. Dine on the culinary offerings of world-class chefs - live seafood, wood-fired grill & more.
As an Assistant Manager, you will be reporting directly to the Venue where you will lead a team in delivering the daily operations of the venue.
This is a fantastic opportunity where you will have the opportunity to create a unique experience for our guests, take good care, and lead a dynamic team with integrity.
Responsibilities
* Assist Venue Manager to lead and support achievement of financial and operational targets
* Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management
* Assist with the development, implementation and evaluation of service standards and standard operating procedures
* Ensure that all areas of the business comply with the Responsible Service of Alcohol program and relevant provisions of the Liquor Act
* Assist in managing the selection, training and development of all employees to ensure timely recruitment and career growth
Qualifications
* Management experience within in a similar large busy environment, with a thorough knowledge of food and beverages
* Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
* Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
* Current RSA Statement of Attainment
* Flexible with availability for work over a 7-day roster
Benefits
* Complimentary meal on site every day including hot meals, sandwich bar and more
* Discounted parking + other transport options
* Up to 30% discounts across award winning restaurants and accommodation
* Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
* Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
* Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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