**Job Opportunity:**
We are seeking a specialist to contact existing customers, build rapport and deliver excellent service.
This role involves working with a supportive team to create customised solutions and meet customer needs.
The ideal candidate will have strong communication skills, be delivery focused and able to work under pressure.
Key Responsibilities:
* Excellent communication skills (previous phone experience is highly regarded)
* Strong customer service focus and ethic
* Delivery focused adhering to processes and procedures
* Computer savviness with ability to learn new systems where required
* An ability to work under pressure and deliver excellent customer service
* A strong eye for detail and a determination to do it right the first time
* Ability to work with limited supervision
* Problem solver, with the ability to communicate effectively and present practical solutions
* A collaborative and supportive team player
About Us:
We are an engineering company specialising in end of line factory automation, supplying systems to food and beverage companies throughout Australia, New Zealand and around the world.
We pride ourselves on delivering customised and innovative solutions, with a commitment to give all our people the best opportunities.