Job no: 501033
Work type: Full time
Location: Queensland
Categories: Store Management
You’ve seen the headlines. You’ve heard the hype.
The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.
Townsville is part of that journey, and we’re looking for a hands-on Assistant Manager help drive it forward.
In this role, you’ll support the Store Manager to lead the team, bring energy and purpose to every shift, and help create a store culture that puts people first. You’ll be actively involved in day-to-day operations, championing excellence across stock, standards and service, while helping build a team that’s ready to deliver great results and embrace what’s ahead.
What you’ll be doing:
- Support the Store Manager to lead by example, delivering outstanding customer service and fostering strong team engagement
- Take a hands-on role in managing store operations, merchandising, and driving performance against sales targets
- Help create a safe, inclusive, and high-performing store setting where team members feel supported and empowered
- Coach and develop team members, building capability and a positive, results-driven culture
What you bring:
- Previous retail leadership experience, ideally in a fast-paced, high-volume environment
- A proactive, hands-on approach to store operations and team support
- Strong communication, problem-solving, and organisational skills
- A collaborative leadership style focused on team development and operational excellence
- A genuine passion for people, community, and delivering great customer experiences
What we offer:
- Competitive salary plus annual bonus (up to 10% of your salary)
- Team Member discount for you and your immediate family
- Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
- Paid parental leave for primary and secondary caregivers
- Employee Assistance Program (EAP) offering free, confidential support for you and your family
- Instant access to your pay with Humanforce Thrive
- Be part of a supportive, inclusive and fun culture where your wellbeing matters
Advertised: 02 Oct 2025 E. Australia Standard Time
Applications close: 30 Oct 2025 E. Australia Standard Time
📌 Assistant Manager
🏢 The Reject Shop
📍 Townsville