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The Inside Sales Specialist Australia role is part of the Inside Sales team within the Australia/New Zealand Zone and reports to the Inside Sales Team Leader. This position is responsible for achieving sales targets through inside sales activities. Inside Sales consists of sales that are handled remotely through the use of phone, email, and marketing communication. Inside Sales Specialists will be focused on developing sales in selected customers based on size, location, portfolio and market segmentation.
Responsibilities
- Develop increased sales in selected accounts using activities such as telephone calls, emails, and marketing communication
- Drive product sales by focusing on geographic regions or marketing segments that are not covered by sales reps or by complementing sales rep efforts on targeted customers
- Increase daily touchpoints with customers to better penetrate underperforming segments
- Follow up with existing customers to increase volume and improve customer relationships through improved communication
- Conduct presentations and demos with relevant customers through remote communications platforms such as Webex and Skype
- Provide regular quotations and product information to customers
- Visit customers where opportunities justify establishing and developing sales relationships
- Work with Sales and Operational Marketing when agreed to assist with lead development
- Work with Customer Care to uncover customers and opportunities to develop more business
- Utilise existing install base to develop additional service revenue in selected market segments and customers
- Utilise available social media platforms and operational marketing programs to improve overall customer engagement in selected customer groups or market segments
- Leverage use of CRM processes and data available to create repeat purchases, target new and existing customers, and increase sales
- Manage an opportunity pipeline to ensure efficient and effective development and closing of sales
- Submit monthly and quarterly forecasts
- Assist with the development of the eShop platform within the inside-sales customer groups or market segments
- Establish an exceptional overall customer experience/journey in selected accounts
Your Benefits At Eppendorf
- We truly appreciate our employees and their performance
- We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
- By working with us, you will make a meaningful contribution to improving human living conditions
- Attractive salary, employee benefits and performance bonus
- Eppendorf is an equal prospect employer. We offer all qualified employees and applicants identical chances
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales and Business Development
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📌 Inside Sales Specialist Australia
🏢 Eppendorf
📍 City of Joondalup