The Account Coordinator is the bridge between our clients and the internal project team. You will manage the day-to‐day workflow of projects from initial estimation to final delivery, ensuring everything stays on schedule, on budget, and meets our high quality standards.
Employment Terms
* Contract Duration: 1 Year (Maternity Cover).
* Australian citizenship and Permanent Resident preferred.
Key Responsibilities
Project Coordination & Execution
* Full Lifecycle Management: Lead projects from start to finish, including creating estimates, assigning resources, and tracking progress.
* Quality Control: Review all deliverables to ensure they meet client requirements and company standards.
* Workflow Integration: Utilize Master Data Management (MDM) systems to ensure accurate project and financial data.
* Resource Alignment: Work with Account Executives to coordinate copy, proofs, and design assets.
Communication & Relationship Management
* Primary Point of Contact: Act as the daily liaison for clients, suppliers, and internal teams.
* Needs Discovery: Participate in client meetings to identify new service opportunities that meet evolving business needs.
* Technical Translation: Turn complex client requests into clear, actionable instructions for the creative and production teams.
* Issue Resolution: Proactively partner with stakeholders to solve project roadblocks.
* Invoicing: Manage project details, change orders, and rework evidence to ensure accurate and timely billing.
* Profitability: Drive efficiency in project tasks to support account growth and margin targets.
* Client Onboarding: Support the transition of new clients by attending pre‐integration and planning meetings.
Qualifications
* Education: Bachelor's Degree in Marketing, Business, Advertising, Graphic Arts, or a related field.
* Experience: 1+ years of experience in account/project coordination or marketing (relevant internships will be considered).
* Technical Skills: High proficiency in MS Office (Excel, Outlook) and a basic understanding of creative design processes across various media (packaging, digital, print).
Professional Skills
* Strong project management skills with the ability to prioritize in a fast‐paced environment.
* Excellent verbal and written communication.
* Comfortable with mathematical concepts for budgeting and invoicing.
* Ability to work autonomously while influencing peers and senior management.
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