We are seeking a highly skilled and enthusiastic customer service professional to join our Brisbane team.
This is a dynamic role that requires someone highly personable, able to prioritise, multitask, and connect with people.
You will be responsible for developing and maintaining strong relationships with our members, providing them with exceptional customer service and support at all times.
This role is ideal for individuals who are passionate about helping people and businesses thrive in a fast-paced environment.
You will join a team that values collaboration and teamwork, and work closely with other professionals to achieve common goals.
The successful candidate will have a strong interest in working in a professional environment supporting legal professionals, and possess prior experience in client-facing roles within a professional setting.
Key responsibilities include greeting members and their guests, addressing member and client enquiries, managing meeting, mediation, and event bookings, and providing general legal administration and office support.
In addition, you will assist with setting up offices for new and existing members, support the technology team with basic onsite IT requests, and maintain facilities and present a clean environment.
To be considered for this role, you will need to have exceptional interpersonal and communication skills, as well as strong organisational and time management abilities.
Experience in using technology and systems, as well as attention to detail and critical thinking, are also essential for success in this position.
If you are eager to learn and grow, and possess a passion for delivering exceptional customer experiences, we encourage you to apply.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our members.