Job Overview
Pacific Motor Group is seeking a Service Advisor to represent Ford on the Sunshine Coast. The ideal candidate thrives on delivering outstanding service and creating exceptional customer experiences.
Key Responsibilities:
* Greet and assist customers, understanding their service needs
* Provide expert customer support on vehicle servicing, repairs, and maintenance
* Coordinate service bookings and ensure efficient workflow
* Maintain clear and professional communication with customers throughout the service process
* Collaborate with technicians and the wider team to deliver exceptional service
Requirements:
* Previous experience as a Service Advisor (prestige brand experience highly regarded)
* Strong customer service and communication skills
* Passion for the Ford brand and the automotive industry
* Ability to multitask in a fast-paced environment
* A team player with a positive attitude and attention to detail
About Us:
We are a multi-franchised dealership representing Ford, Kia, Isuzu UTE, Jaguar, and Land Rover. We offer a Part of the Pickering's Group of Companies we are a part of one of the largest privately owned group of dealerships in the country.