About us
Are you looking for a career with endless opportunities? There’s more to us than banking.
We’re BCU Bank. We’re proudly based in Coffs Harbour and Brisbane and are part of P&N; Group, which is amongst the largest customer-owned banking groups in Australia.
Our purpose is to enrich the lives of our customers and their communities. We provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences.
BCU Bank customers interact with our dedicated teams through our 17 branches from Maroochydore to Port Macquarie, our local Contact Centre, modern digital banking channels, and BCU’s mobile retail and business banking lenders who are active in the communities in which they work.
About P&N; Group
P&N; Group is represented by BCU Bank in NSW and southeast Queensland and P&N; Bank in Western Australia. With over $9 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.
We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a robust sense of belonging, are recognised, invested in, cared for, and are part of something bigger.
As part of our ongoing strategic customer-centric transformation, we’re focussed on making it even easier to bank with us for our customers of today and the future.
About the role
The role of the Mobile Home Loan Specialist is to proactively build and maintain relationships with our members, identifying their financial needs and providing them with options on a range of lending products and services.
Reporting to the Mobile Banking Manager, this position will provide personalised service to all existing and potential BCU Bank customers. The ideal candidate will be a capable and proactive lender, with proven skills and experience in business development and networking.
We are seeking candidates based in the Tweed Heads and Gold Coast area to service our customers across the region and surrounds.
What will you bring?
- Extensive relationships, networking, and Business Development skills
- Proven experience in a home lending role where you have had to manage the end-to-end lending process and customer experience
- Proven history in meeting and exceeding sales and service targets/KPIs
- Exceptional presentation and communication skills
- A desire to be an ambassador for the BCU Bank brand
- Be open and flexible to before/after hours and weekend work, dependant on borrower's needs
What we can offer you
There’s life at work, and life outside of work – and we understand that.
P&N; Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning. To help you live your best life through work, we offer an extensive range of employee benefits.
- Work for a national multi-brand, customer-focused organisation
- Enjoy flexible work arrangements
- An incentive scheme for exceptional performance
- Be supported with leadership and professional development
- 12 weeks paid parental leave for the primary caregiver, and three weeks for the non-primary caregiver
- Generous discounts on home loans, personal loans, insurance and other banking products and services
- Up to two weeks’ additional purchased leave per year
- Two days’ paid volunteer leave each year to use with a community partner of your choice
- An Employee Assistance Program
At P&N; Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages, and cultures to apply.
If you need assistance or require flexibility to be able to fully participate in the application process, please email us at
To find out more about what it’s like to work with us, visit careers.
If you believe you meet the selection criteria, we would love to hear from you. Please apply by 10/10/2025.
(Note candidate screening and interviews may be conducted prior to the closing date of the job advert).
How to apply and other information
EEO statement: P&N; Group is an equal opportunity employer. We welcome applicants from all backgrounds.
#J-18808-Ljbffr
📌 Mobile Home Loan Specialist
🏢 BCU Bank
📍 City of Gold Coast