Job Title: Member Support Consultant
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We are seeking a dynamic and customer-focused individual to join our team as a Member Support Consultant. In this role, you will play a key part in driving membership growth and retention through proactive sales promotions and exceptional customer service.
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Key Responsibilities:
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* Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
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* Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
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* Achieving the required number of lead contacts via telephone to maximise sales opportunities
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* Providing sales presentations and tours to prospective members
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* Creating great member journeys via positive and personalised interactions
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* Achieving successful outcomes to enquiries
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* Opening and closing the club as per the club roster
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* Active involvement in member retention programs, inspiring members to continue their fitness journey
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Requirements:
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* Current First Aid & CPR certificate
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* A problem-solving mindset - you can provide solutions that meet the needs of our potential members
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* A gift for communication - you can talk to anyone with ease, and inspire them to take action
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* Drive - you are goal-focused and continuously looking for new ways to excel yourself
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* A team player - you can rally through the hard times and celebrate personal and team success
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* Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
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What We Offer:
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* An hourly rate of $30.13 (inclusive of casual loading)
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* Commission
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* A complimentary Platinum Fitness First membership
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* Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
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* Elevate your professional and personal growth with access to our industry leading learning and development content
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About Us:
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We are a globally recognised leader in the fitness sector, committed to making a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings. Our mission is to empower thousands to put themselves First and lead fearless and extraordinary lives.
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Our Values:
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* Inclusivity
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* Diversity
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* Empowerment
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Apply Now:
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