Customer field technician i gold coast

Customer Field Technician I – Gold Coast & Hinterland, QLD, AU

Be a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll see the happy faces you help.

We are looking for candidates based in the Gold Coast area.

As a Customer Field Technician located in the Gold Coast, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You'll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer's premises.

• Cabling installation (copper and fibre) including jointing, jumpering and splicing
• Customer premises installation of nbn Customer Premises Equipment (CPE)
• Fault diagnosis and repair of nbn cabling networks and nbn CPE
• Work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment

We're seeking both experienced candidates and those with transferable skill from a communication cabling or electrical background who are keen to explore a new career in the telco sector.

A large part of this role is working in customer's premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self‐managed and motivated.

We will also be looking for a current & clean Driver's Licence and strong and personable communication skills, both written and verbal.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990.

Worker Type
Permanent

Time Type
Full time

Field Base Location
Gold Coast

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

The preferred candidate will be required to undertake a Criminal History Check and a Pre‐Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.