Overview
A leading non-bank lender in New South Wales is seeking a Customer Service Specialist to provide exceptional service to customers. The role involves responding to inquiries, managing complaints, and requires experience in a fast-paced environment. Ideal candidates will have outstanding communication skills and a collaborative approach. The position provides flexible working hours, a suite of development opportunities, and additional perks like a gym membership and referral bonuses.
Responsibilities
* Respond to customer inquiries in a timely and professional manner.
* Manage and resolve customer complaints, ensuring a positive outcome.
* Collaborate with team members to deliver high-quality customer service in a fast-paced environment.
Qualifications
* Experience in a fast-paced environment.
* Strong communication skills and a collaborative approach.
Benefits
* Flexible working hours.
* Development opportunities.
* Perks such as gym membership and referral bonuses.
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