Sales & Marketing Officer
She's back Be part of something extraordinary at Sydney's most iconic aquatic and leisure facility. This is your chance to dive in and be part of the next chapter at North Sydney Olympic Pool – a world-class aquatic and fitness destination beneath the Sydney Harbour Bridge. Following its redevelopment, this Australian legend will redefine leisure industry excellence, and we're seeking passionate individuals to help shape its culture and deliver outstanding experiences for our community.
Overview
North Sydney Council proudly owns and operates North Sydney Olympic Pool as part of its commitment to the vibrant North Sydney local government area on the city's picturesque lower North Shore. With around 400 employees supporting 77,000 residents across 10 square kilometres of harbourside land, Council is committed to creating exceptional places and services that bring people together. Join a dedicated team working in a safe, inclusive environment – where both staff and the community can thrive.
The role
The Sales & Marketing Officer is responsible for proactively sourcing new business opportunities and driving sales across all programmes and services offered by North Sydney Olympic Pool (NSOP). This role also ensures the effective management and delivery of marketing initiatives in alignment with Council's branding and communication guidelines.
Responsibilities
Conduct daily tours of the Centre and provide tailored sales solutions in response to enquiries regarding memberships, programmes, and services.
Develop and implement an annual marketing calendar to support consistent internal and external lead generation.
Uphold NSOP's sales policies, procedures, and philosophies in all sales and marketing activities.
Support and mentor staff across NSOP in handling membership enquiries, with a strong focus on improving conversion rates and enhancing customer engagement.
Take pride in serving the community and making a positive impact every day.
Essential Qualifications
Previous experience in direct sales using a 'sales' system.
Demonstrated experience in developing and implementing marketing plans to successfully increase enquiries and sales numbers.
Demonstrated innovation and resourcefulness to effectively promote the services & facilities of a leisure centre business.
Highly developed planning, time-management and organisational skills, with a proven ability to work to deadlines.
Strong understanding and working knowledge of a wide variety of media formats, including websites, social media, and print.
High-level communication, conflict-resolution and interpersonal skills, with the ability to consistently deliver a quality customer-service experience.
High-level computer skills across a variety of software packages.
Ability to satisfy the requirements of the Child Protection (Working with Children) Act **** and Child Protection (Working with Children) Regulations **** and provide a current NSW Working with Children Clearance; and adhere to Workplace Health & Safety requirements.
National Criminal Records Check Clearance.
Desirable Criteria
Experience using computerised POS leisure management systems.
Experience training other staff to understand and implement a sales system.
Flexibility to work across a seven-day operation with morning shifts starting from 8:00 am and closing shifts finishing at 7:00 pm.
Experience and knowledge of Local Government practices, regulations and policies.
Vaccinated against COVID-19.
Benefits
Excellent work-life balance with a 76-hour – 9-day working fortnight.
Freedom to direct contributions to any compliant superannuation fund.
Access to a holistic health and well-being program and Fitness Passport.
Access to employee recognition and reward programme.
Weekly fruit baskets.
Free access to counselling sessions through our Employee Assistance Programme.
Free financial advice by a certified financial planner.
Monetary transport allowance.
Close locale to transport options including train, bus, metro and bike ways.
Apply Now
Applications must include a resume.
Attach a cover letter addressing all essential and desirable criteria.
Answer the screening questions contained in the application process below.
Salary from: $79,867 to $95,366 per annum + 12 % superannuation + $1,000 pa transport allowance.
76 hours per fortnight with a rostered day off.
Please note: This role will commence on Monday 02 February ****.
Closing Date: 01 December *********:30.
North Sydney Council is committed to the principles of Equal Employment Opportunity in order to provide a working environment that embraces and values diversity and inclusion. North Sydney Council also adheres to the principles of a child-safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
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