* Help enable prosperity and sustainability in regional Australian communities
* Join a team that genuinely cares, values you and is always getting more diverse
* Countless ways to flex your hours and days to make work work your way
It starts here. With Bendigo Bank… and you.
Supporting our frontline Agribusiness Direct Managers, your role as our Agribusiness Direct Service Associate is built on your expertise in engaging and communicating with customers to take genuine care in supporting their needs.
Using multiple digital channels, including virtual and phone, this team supports our existing customers to grow and attracts new customers to our Agribusiness proposition.
You will build a strong connection with new and existing customers in the under $750k lending space, identifying opportunities to strengthen the business relationship. Working closely with the Agribusiness Direct Managers you will deliver win-win solutions that meet the customer's needs, and the Bank's growth target and risk appetite.
In this dynamic and high-impact role, you'll make your mark by:
* Respond to customer requests for information or assistance
* Communicate with customers to gain insights into their business and banking requirements
* Match appropriate products/services to our customers' needs
* Prepare and administer loan files including processing of documentation, loan applications and evaluations
* Manage the end-to-end loan application process including preparing application forms and credit submissions, settlements, file administration and maintenance
* Complete annual reviews
* Monitor loan arrears and account irregularities, taking appropriate action with customers
What you'll bring to the role
To succeed in this role, you will have:
* Knowledge or qualifications in agribusiness, finance or a related discipline
* An understanding of agriculture and farming will see you thrive in this role
* Experience working as a banking officer or customer relationship manager
* Willingness to learn and apply new information at pace as we have excellent training and development to build your knowledge.
So, why work with us?
* Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.
* Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
* Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.
You'll also get access to a great range of benefits, including:
* Hybrid work? Our flexible work options are designed to suit your life – talk to us about what flexibility means to you.
* Health and wellbeing support, including discounted gym memberships, and private health insurance options.
* Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.
We're making better, bigger. And we'll get there with you.
Apply now Now's the time to set your sights even higher – on the future you and the future career you deserve. For more information, check out the Application Process for Internal Candidates page.
Position description: Agribusiness Direct Service Associate
For a confidential discussion regarding this opportunity contact: Scott Chamberlain – Senior Talent Acquisition Advisor.
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.