The Opportunity
We\'re on the lookout for a motivated and organised individual to join our growing team in Maddington, WA. In this fast-paced role, you\'ll be the key link between our customers and operations—managing equipment hire, coordinating deliveries, and supporting sales. If you thrive in a hands-on, customer-focused environment and enjoy keeping things running smoothly, we'd love to hear from you!
Roster / Hours
Roster / Hours: Monday to Friday / 8 AM to 4 PM
The Role
* Customer Enquiries: Handle inbound calls, emails, and walk-ins from customers wanting to rent or buy equipment or services.
* Invoicing: Process hire contracts or sales orders, and issue invoices.
* Scheduling & Logistics: Coordinate the delivery, pickup, and return of hire equipment—often working with drivers and warehouse teams.
* Stock Availability: Check equipment availability, ensure items are ready to go (clean, tested, maintained).
* Sales Support: Assist the sales team with pricing, stock details, and follow-ups with clients.
* Administration: Maintain hire/sales records, contracts, reports, and customer databases (e.g., in CRM systems).
* Customer Service: Resolve issues or delays and provide ongoing support throughout the hire or sales process.
The Knowledge, Skills and Abilities we\u2019re Looking For
* Experience in a similar role
* Strong communication and organisation
* Ability to multitask and prioritise
* Basic sales and negotiation understanding
* Knowledge of equipment or industry (e.g., construction, events)
* Competent with systems like CRM or hire management software
The Benefits of Working with Komatsu Forklifts
At Komatsu Forklift Australia we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
* Discounted private health cover
* Discounted Electronics (Lenovo, Dell, Apple, MS Office)
* Motor Vehicle discounts with selected brands
* Selected travel, accommodation & car hire discounts
* Company-funded Income Protection Insurance (with AMP Super)
* Work in a diverse environment with high working Standards
* Dynamic team environment with opportunities for advancement
* Training and development
* Opportunities to relocate Nationally
Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you\u2019ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth.
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