About the role
Reporting into the Manager, as a Team Leader with the Families Together program, you will play a meaningful role in supporting families at a pivotal point in their lives. You will be focused on ensuring your team are positioned to provide exceptional services to families so that it reduces the risk of children entering out of home care.
Alongside advocacy and collaboration with other services, you'll be part of a passionate, growing team shaping a new Families Together program locally, contributing your ideas, expertise and values while being supported to do your best work in a role that is both professionally rewarding and deeply fulfilling.
Duties
* Lead the team to deliver high quality, client-centred services that achieve strong outcomes and meet organisational, funding, and compliance requirements.
* Translate organisational vision, values, and direction into clear expectations for day‐to‐day practice.
* Partner with the Manager to ensure service delivery is effective, sustainable, and continuously improving.
* Support team members to meet performance expectations, build capability, and develop their skills through regular feedback, recognition, and supervision.
* Monitor and review service quality, client plans, and outcomes, identifying and addressing gaps in practice or capability.
* Facilitate effective communication through team meetings, practice reviews, and regular 1:1 discussions.
* Identify and support learning and development needs within the team, including access to internal and external learning opportunities.
* Ensure mandatory reporting and compliance obligations are met, in collaboration with the Manager.
Skills and Requirements
* Program Leadership – experience managing and leading programs in the Community Services sector.
* People Leadership – experience building/maintaining an engaged, high performing team and developing their capability.
* Practice Leadership – a passion for continuous improvement and implementing industry best practice into service delivery.
* Flexible & Collaborative Approach – lead this innovative team/program and engage a range of stakeholders.
* Excellent understanding of child protection issues & client vulnerabilities, and the impact of trauma and the effect on child behaviour and development.
* Strong skills and experience in assessing, identifying, and addressing child protection concerns.
* Ability to multi‐task and prioritise in a fast‐paced environment.
* Holistic strengths‐based approach to achieve lasting change.
Benefits
* Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
* Salary Benefits – You can package up to $15,900 pa of your pre‐tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay.
* Work/Life Balance – Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full‐time employee.
* Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
* Wellness – Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
* Professional Development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
EEO Statement
If you identify as Aboriginal and/or Torres Strait Islander people, we strongly encourage you to apply. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities and is committed to practices of cultural safety in our workplace.
Families Together Team Leader
Community Services & Development Management
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