Customer Service Representative
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide superior customer service and support.
About the Role
* This is an entry-level sales position, reporting directly to the Store Manager.
* The successful candidate will be responsible for delivering exceptional customer experiences through product knowledge, sales, and customer support.
* Key performance indicators include meeting sales targets, achieving customer satisfaction goals, and maintaining a high level of product knowledge.
Key Responsibilities:
* Deliver exceptional customer service, ensuring 100% customer satisfaction
* Meet or exceed sales targets on a daily, weekly, and monthly basis
* Maintain a high level of product knowledge, including features, benefits, and applications
* Provide prompt and courteous assistance to customers
* Work collaboratively as part of a high-performing team
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong product knowledge and sales acumen
* High level of customer service skills, with a focus on building strong relationships
* Ability to lift up to 25kg and stand for long periods
Benefits:
* Competitive salary package
* Opportunities for career advancement and professional development
* Collaborative and dynamic work environment
* Employee rewards and recognition programs
Why Join Our Team?
* Be part of a dynamic and growing organization
* Enjoy a competitive salary package and opportunities for career advancement
* Develop your skills and knowledge in a supportive and collaborative environment