At Crowne Plaza Hobart, we are on a mission to be the number one mid-size Conference and Events Venue in Southern Tasmania. The Banquets Supervisor is part of a team that leads the execution and service for on-site and off-site functions and events.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
-Lead a cohesive, productive team
- Supervise and maintain service delivery to brand standards and hotel goals
- Support and drive any incremental revenue initiatives as required
- Promptly resolve difficulties with service, guest comments and supplier issues
- Identify and adjust staffing levels, filling workforce gaps for upcoming shifts
- Ensure payroll compliance is adhered to, and ensure payroll deadlines are met
- Ensure event spaces are maintained and presented in such as way that they are 'always on show'
- Monitor the work environment to ensure a safe workplace
- Collect information for post event reports
What We need from you:
- Minimum 2 years' experience in Restaurant / Bar or Events related position, preferably within a hotel/hospitality environment
- Excellent time management and organisational skills with great attention to detail
- Ability to delegate, lead and motivate a team
- Flexible and adaptive working approach
- A friendly and professional manner with great conflict resolution and negotiation skills
- Flexibility - night, weekend and holiday shifts are all part of the job
- Excellent verbal and written communication skills, bilingual or multilingual language skills are advantageous
- Ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture
- Qualifications in Hotel Management and /or in F&B related field preferred, though not essential
- Bottom line isYou need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.