Job Overview
This role requires a high level of technical expertise and security clearance to manage sensitive systems.
Key Responsibilities:
* System Design: Develops system architecture for new or existing computer systems, ensuring optimal performance and security.
* System Maintenance: Maintains the organization's computer systems' workflows, responsible for upkeep, configuration, and reliable operation of computer systems, including network issue resolution and equipment updates.
* Technical Support: Provides technical assistance in network management, software, hardware, configurations, and architectures.
* Troubleshoots moderately complex system hardware and software issues, resolving problems efficiently.
* Trains end users on proper hardware and software usage, ensuring effective system adoption.
* Installs and upgrades software, operating systems, and layered packages, ensuring seamless transitions.
* Monitors and tunes systems for optimal performance levels, maintaining peak efficiency.
* Ensures workstation/server data integrity through standard software and hardware solutions.
* Schedules regular backups and database archive operations to ensure recoverability of data and media.
* Conducts audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
* Guarantees that computers meet user needs in terms of performance and security.
* Evaluates existing systems and assists with planning long-term strategies, driving business growth.
* Counsels and guides less-experienced professionals, promoting knowledge sharing and collaboration.
Requirements
* Highly skilled in system administration and technical support.
* Strong understanding of network management, software, and hardware configurations.
* Excellent problem-solving skills and attention to detail.
* Ability to work independently and as part of a team.
* Good communication and interpersonal skills.
Benefits
This role offers opportunities for professional growth and development, a dynamic work environment, and competitive compensation package.
Additional Information
Please note that this job description may be subject to change based on business needs. The successful candidate will be required to undergo a background check and provide proof of qualifications.