Senior Cinema Operations Manager
As a Senior Cinema Operations Manager, you will be responsible for assisting the General Manager in overseeing day-to-day cinema operations to ensure customer satisfaction and revenue growth. This role encompasses various responsibilities, including operational management, team leadership, revenue and financial management, customer service, and sales and promotional opportunities.
Key Responsibilities
* Assist in monitoring and enhancing customer service activities at the location, maintaining high standards of quality and service.
* Manage the scheduling of movie sessions with the General Manager and film programmer, ensuring optimal theatre usage and customer satisfaction.
* Develop strong interdepartmental relationships with team members, fostering open communication and collaboration to drive business results.
* Ensure location presentation and cleanliness meet company standards, reflecting positively on the organisation's brand image.
Requirements
* 3-5 years' experience in supervisory or management roles within a retail, food service, or hospitality/leisure environment, involving shift work and potentially weekend shifts.
* Prior experience in managing sales figures, achieving sales targets, and driving revenue growth.
* Demonstrated ability to lead and motivate teams to achieve organisational objectives.
* Senior First Aid Certification as a minimum requirement.