Client Liaison Role
This position plays a crucial role in engaging with clients to manage their relationships and provide personalized care services. As a Client Liaison, you will be responsible for building trust and confidence with our clients, ensuring they receive the best possible care experience.
Key Responsibilities:
* Develop and maintain strong relationships with clients, their families, and caregivers.
* Conduct home visits to assess client needs and preferences.
* Implement client agreements to ensure timely delivery of services.
* Maintain accurate records and communicate effectively with clients and team members.
Requirements:
* Degree in a related field or equivalent experience.
* Minimum Certificate IV qualification in Ageing, Lifestyle, or Disability.
* Nationally recognized competency in case management or willingness to attain.
Benefits:
* Salary packaging available.
* Opportunities for career growth and professional development.
* A supportive work environment with a collaborative team.
Other Opportunities:
* Employee discounts at leading retailers.
* Bupa health insurance discount.
* Pastoral care support and employee assistance programs.