Functional area: Service
Onsite or Remote: Onsite
Country/Region: AU
Location: Kalgoorlie, WA, AU, 6430
Job Overview
We are currently recruiting for a Service Supervisor for our Kalgoorlie Service Centre. The position is on a 8/6 Roster.
Responsibilities
* Promote and maintain a safe and compliant work environment
* Machine rebuilds, midlifes and PCR
* Pre delivery Project Coordinate Field Service
* Manage site based Technicians
* Coordinate and supervise technicians to deliver exceptional service
* Build sustainable relationships with all stakeholders and provide exceptional customer service
* Identify and coordinate employee training and development needs
* Apprentice program management
* Rock drill and component overhauls
Qualifications
* Extensive multidisciplinary supervision knowledge and experience in an OEM environment
* Relevant Trade Certificate
* Planning and resource experience
* Effective people management and leadership skills and experience
* Excellent communication skills
* Problem-solving ability and trouble shooting skills
* Commitment to providing quality customer service
* Ability to handle and work under pressure
* Good report writing ability and proficient computer literacy
* Strong team player with a positive attitude and commitment to all areas of service operations
Benefits
* Super on all hours worked
* Company paid Income Protection
* Unlimited career opportunities
* Paid parental leave for primary and non primary carers
* Above NES long service leave
* Years of service recognition awards
* Training and mentorship opportunities
We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.
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