**Case Manager - Personal Injury VIC - Geelong**
- **Full Time Ongoing Opportunity**:
- **Work from Home - Hybrid and Flexible working arrangements available**:
- **Be a part of our national team of Personal Injury experts**:
- **Take the next step in your career with the support to succeed**
**What if you were empowered to make a positive impact?**
**As a Case Manager you will be responsible for**:
- Managing a portfolio of Workers Compensation claims
- Strategising and implementing appropriate and achievable recovery and return to work goals
- Maintaining high customer service standards and building effective working relationships with a variety of key stakeholders; including injured workers, employers, and medical professionals to drive successful outcomes
- Determining strategies to progress claims toward appropriate goals
**To be successful in this role you will possess:**
- Strong written and verbal communication skills
- Superior customer service focus
- The ability to read and interpret information, including legislation
- Effective relationship building and problem solving skills
- An ability to prioritise workload to ensure required outcomes are achieved
**What's on offer?**
- Learning is not left to chance - you'll be exposed to a structured learning and induction program, ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning, plus we are making huge investment into external study and training
- What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life
- Be excited to be part of a company that is making a positive impact at scale
**About us**
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
- Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role._
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
**Job Level**:
- Professional
**Location**:
- Geelong, VIC, AU, 3220**Area of Expertise**:
- Customer Services & Claims
**Unit**:
- Allianz Australia
**Employing Entity**:
- ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
- Full-Time
**Remote Job**:
- Hybrid working
**Employment Type**:
- Permanent
**ID**:
- 59818
**Position Cluster**:
- Non-Executive