Solutions Engineer
Founded in 2014 in Sydney, Australia, Afterpay serves over 11 million active customers globally, partnering with more than 64,000 retailers worldwide, including brands such as Levi's, Ray‐Ban and many others.
Afterpay's mission is to power an economy in which everyone wins, by offering a free, interest‐free payment solution that helps people spend responsibly.
Role Overview
Block is building the next generation of commerce experiences for merchants and PSPs through Afterpay. As part of Block's Solutions Engineering team, you'll be a senior technical leader driving complex partner and merchant integrations. You'll work directly with Sales, Partnerships, and Product teams to understand customer needs, showcase our APIs and services, and solve challenging technical problems that accelerate adoption.
Responsibilities
* Partner with Sales, Relationship Management, Partnerships to support developers integrating with our platform
* Design and deliver technical solutions, including building proof‐of‐concepts, custom reports, sample integrations, and troubleshooting complex issues.
* Act as a trusted technical advisor – translating business requirements into scalable integration approaches and advocating for best practices.
* Collaborate closely with product and engineering teams to surface customer feedback and influence the roadmap.
* Create and deliver compelling demos, presentations, and technical deep dives for both executive and engineering stakeholders.
* Communicate product features, updates, and technical guidance clearly across internal teams and external customers.
Qualifications
* 8+ years of experience in technical customer‐facing roles (partner engineering, solutions architecture, sales engineering), working with enterprise merchants or global partners.
* Deep hands‐on technical expertise – comfortable building with APIs, debugging integrations, and guiding developers through complex implementations.
* Prior professional experience with full‐stack development and proficiency in at least one programming language, with the ability to rapidly learn new tools and technologies.
* Strong communication skills, with the ability to bridge technical and non‐technical audiences and influence senior stakeholders.
* Proven success leading technical projects or initiatives end‐to‐end in globally distributed, multicultural teams.
* A strong understanding of payments, fintech, or commerce platforms.
* Experience presenting to technical and executive audiences in both structured and impromptu settings.
* A willingness to travel for onsite client meetings (10‐20%).
* Additional languages (e.g., Mandarin) is a plus.
Equal Opportunity Employer
Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Benefits
Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offerings. Check out our other benefits at Block.
#J-18808-Ljbffr