Brakes Food Shop is seeking a Service Desk Analyst who is fluent in English and Swedish to provide level 1 support. You'll assist internal users with incidents via phone, chat, and portal while ensuring high service quality. Key responsibilities include troubleshooting incidents, documenting activity in ServiceNow, and participating in after-hours support. Ideal candidates have experience in IT support environments, strong communication skills, and are detail-oriented. The role is full-time, located in Tamworth Regional Council, New South Wales.#J-18808-Ljbffr