We are looking for a talented Diesel Technician to join our high performing team in Darwin, NT.
In this role you will diagnose and complete repairs to engines at the customers site.
Impact / Responsibilities
* Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
* Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
* Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
* Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
* Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
* Identify additional service opportunities with customer.
* Complete training in line with skill and business requirements.
* Maintain service vehicle and tools for cleanliness and proper operation.
* Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
* Complete in workshop repairs as required.
Qualifications
* Apprentice Trained Engine Technician (Cert III) or equivalent
* Basic level of workshop or field service experience required
* Intermediate level knowledge of and/or experience with engine products
* Heavy Vehicle or Mobile Plant Experience preferred
* HR License preferred
* Cummins experience preferred but not essential
* Work from home Experience highly preferred
* Power Generation (Mechanical) experience preferred but not essential
* Critical Competencies: Health and Safety Fundamentals
* Critical Competencies: Diagnostics Application
* Critical Competencies: Electronic Service Tool Application
* Critical Competencies: Engine Systems Interactions
* Critical Competencies: Product Repair and Maintenance
* Critical Competencies: Service Documentation
* Critical Competencies: Technical Escalation
* Critical Competencies: Values differences
Benefits & Additional Information
Full Time / 38 hours per week
On Call Roster 1 week per month
Overtime as required Penalty rates paid for all work above 38 hours
All your Safety equipment / PPE and uniforms are provided and laundered
Domestic Relocation from across Australia may be offered for the right candidate
Local Valid Drivers License is required
Remote Area Travel Required
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