CJD Equipment have a longstanding relationship with Paccar, representing Australia's number one truck Kenworth, and DAF Trucks. We're also partnered with world-leading Volvo Construction Equipment where we support with initiatives including, introducing zero-emission machines to the Australian market. Through these strategic partnerships and brand representations, we've positioned ourselves as a leading heavy machinery and equipment supplier across Australia.
We have an opportunity for an experienced Branch / Service Manager to join and lead our service and parts teams in our Hobart branch. This unique leadership position will have you 'hands-on' in the Service department managing the day-to-day operations, whilst overseeing the operations of the Parts, Warehouse and Admin team ensuring the delivery of agreed goals and business profitability.
A day on the job will see you:
* Lead and mentor the Service department to achieve productivity and service
* Oversee daily field and internal service operational processes and aim to improve efficiencies
* Ensure compliance with health and safety standards
* Act as the key liaison for customers, ensuring satisfaction and repeat business
* Build strong and meaningful working relationships with suppliers, customers and work colleagues
* Lead, coach, monitor and mentor staff to allow them to deliver the best outcomes for them and CJD
* Deliver accurate and timely reports to the General Manager - Tasmania
* Drive and determination to expand our client base and identify new markets for CJD Equipment and their expanding product offering
What you need to get the job done:
* Demonstrated leadership experience with the ability to engage teams
* Proven experience managing service teams (Mechanics/technicians)
* Ability to work with your team to prioritise workloads, and adapt to changing deadlines
* Excellent communication skills and capability to build strong customer relationships
* Strong technical / service ops background (previous mechanic or equivalent )
* A high level of computer literacy
What's on offer
* A leadership role within a respected national organisation & brands
* Opportunity to shape the growth of the team and influence change and outcomes
* Competitive salary package, with fully maintained vehicle/car allowance
* Supportive leadership group, with career development opportunities
* Relocation package (if applicable)
About us
CJD Equipment is a privately owned Australian Company whose core business is the national distribution of construction equipment and trucks. At CJD Equipment, we are globally recognised as a leading supplier of working-class solutions while assisting our customers in the transition to net-zero emission in a reasonable and sustainable way. CJD Equipment was founded in 1974 with a bold determination to grow by ensuring we are diverse, inclusive, profitable, and keep our employees safe.
Not from Hobart, but looking for a sea change? Hobart offers a blend of rich convict history, vibrant arts and food scene, and stunning natural surroundings. It's perfect for someone looking for a new challenge in a region that offers both professional success and a strong community feel. Talk to us about a supporting relocation plan.
If this role sounds like a fit for you and your future, hit the below \"Apply Now\" button!