Job Overview
We are seeking a skilled Radio Configuration Specialist to join our team. This individual will be responsible for providing high-quality technical and operational support for P25 subscriber radio configuration and documentation.
* Drive customer technical requirements with a national team of radio configuration specialists that supports internal and external customers
* Codeplug development and management including updating and maintaining associated documentation
* Perform review and create a customer summary of new subscriber software and firmware releases by reviewing engineering release notes and collating an impact summary to present to customer for applicable sign off acceptance
* Perform new firmware version compatibility regression testing to ensure current customer operational codeplug integrity highlighting any deltas that would require a customer approved change
* Provide technical support for customers, internal and external stakeholders to deliver voice radio and communication solutions
* Contribute in meetings and interactions with stakeholders and customers to represent subscriber impact of any proposed configuration changes
* Drive and manage a standardised process of codeplug development and regression testing, ensuring quality of these items is maintained, recorded and reported
* Primary contact point for subscriber radio configuration related customer issue management and provide technical input or configuration updates for resolution
* Managing deployment of codeplug updates after liaising with customer and Network Operations Centre for Change Request approval
* Maintain applicable software tool / server versions to ensure updated to support latest available released production versions, whilst continuing to support in field customer operational versions
Key Requirements:
Essential Qualifications:
* Tertiary Qualifications in Electronics / Computer Systems Engineering or similar (Extensive industry experience will be considered as an alternative)
Highly Desirable Qualifications:
* Telecommunications, Land Mobile Radio (LMR) experience
* Experience with Motorola ASTRO P25 voice radio systems or other digital Land Mobile Radio systems
* Experience with public safety-grade radio systems configuration, implementation and operation
* Software/firmware regression testing experience and best practices
* Codeplug development/management experience
* Microsoft Office (Word & Excel) experience
Benefits:
This role offers the opportunity to work in a dynamic and supportive environment, contributing to the delivery of critical communications solutions.
Relocation Provided:
No
Position Type:
Experienced Referral Payment Plan: Yes
Equal Opportunities Employer Statement:
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.