Wool and Thimble School of Early Learning is seeking a proactive, hands‐on all‐rounder to support our leadership team across three centres.
This role sits under the Group General Manager and our Brand & Events Manager / Assistant to the GGM, providing practical support to ensure our services run smoothly and consistently.
Key Responsibilities
Coordinate staff training, onboarding and capability uplift (from basics to higher‐level development)
Assist recruitment: job ads, screening, phone interviews, reference checks and record keeping
Conduct high‐level compliance and quality checks (CCS, parent statements, audit readiness, safety, presentation)
Provide on‐the‐spot coaching and feedback to maintain high standards
Support operational projects and centre refreshes (furniture, set‐up, disposal, supplier coordination)
About You
Strong early childhood experience with leadership capability
Highly organised with excellent follow‐through
Confident communicator who can coach and support staff respectfully
Strong understanding of compliance, supervision and service standards
Flexible, team‐focused, and comfortable working across multiple sites
If you're practical, solutions‐focused and enjoy variety, we'd love to hear from you.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Service Support Manager?
* Do you have customer service experience?
* How would you rate your English language skills?
* Do you have the ability to work from home when required?
* How much notice are you required to give your current employer?
* Do you have a current Australian driver's licence?
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