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Exceptional guest experience ambassador

Melbourne
beBeeCustomer
Posted: 19 August
Offer description

Key Accommodations

We seek a skilled Night Porter to deliver exceptional guest experiences and ensure smooth overnight operations.

* Welcome guests and create a positive first impression
* Assist with luggage and provide necessary support
* Offer valet parking services for vehicles
* Explain hotel facilities and amenities
* Maintain the cleanliness of the Hotel entrance
* Provide tourism information, including dining and entertainment recommendations
* Promote loyalty programs

The ideal candidate will possess experience in a similar role, proficiency in Excel and Opera Cloud, strong analytical skills, and the ability to uphold security and confidentiality procedures.


Essential Qualifications:

* Experience in a similar position (required)
* Proficiency in relevant software applications
* Excellent analytical and problem-solving skills
* Ability to maintain confidentiality and adhere to security protocols
* A customer-centric mindset with adaptability in fast-paced environments

As a Night Porter, you will play a vital role in delivering exceptional guest satisfaction. If you have a passion for hotel operations and a commitment to delivering outstanding customer service, we encourage you to apply for this rewarding opportunity.

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