Job Overview
A leading wellness retreat in Newcastle is seeking a Casual Reservations Agent to handle guest bookings and deliver exceptional customer service.
Key Responsibilities:
* Manage guest inquiries and process reservations accurately
This role involves handling incoming calls, responding to emails, and processing online bookings. To be successful, you will provide excellent customer service, ensuring a seamless experience for guests. Strong communication and organizational skills are essential for this entry-level role.
Requirements:
* Strong communication skills
* Ability to multitask and work under pressure
* Basic computer skills
The ideal candidate will have a passion for creating memorable stay experiences and delivering exceptional customer service.
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package
We encourage applicants who are passionate about providing exceptional customer service and creating memorable stay experiences to apply for this exciting opportunity.