About the Role
We're looking for a highly skilled Content Designer to join our team. This is an opportunity to partner with engineers to optimize their workflow and have a large impact on product, service, and feature documentation.
You will help explain complex features to a technical audience and communicate value in a compelling, clear, and effective way.
Your Key Responsibilities
* Work closely with design, product management, and engineering teams to understand products, protocols, and features;
* Engage with the entire engineering community;
* Develop content strategies that align with business goals;
* Collaborate with cross-functional teams to create user-centered experiences;
* Stay up-to-date with industry trends and best practices in content design;
* Contribute to the development of the company's design language and style guides.
Your Background
* Strong UX writing and content strategy skills;
* Experience improving or building information architectures and content strategies for documentation;
* A love for working in and writing about enterprise software or complex engineering tools;
* Experience working and managing projects within Agile software development teams;
* An understanding of how content design connects to business goals;
* Three or more years of professional UX writing, technical writing, or relevant experience;
* Familiarity with Cloud technologies and/or standard developer tools (e.g., Git, Bitbucket, Bamboo).