* Tweed Heads
* Immediate Start
* Temporary with view to Permanent
Our client is on the lookout for an experienced and compassionate Coordinator to support their Assisted Living program in Tweed Heads. If you love meaningful work, thrive in a role where every day brings variety, and enjoy guiding people toward better outcomes, this role might be right up your alley.
Why you'll love this role
You'll step into a hands‑on, people‑focused position where your leadership, coordination skills, and genuine care will directly impact the lives of individuals with diverse and complex needs. It's a chance to shape quality, person‑centred services while working alongside a supportive team that's all about doing good work well.
This role starts immediately on a temporary basis, with the strong possibility of becoming permanent for the right person.
What you'll be doing
In this role, you'll be the heartbeat of service delivery. Your days will involve:
* Managing a varied caseload while keeping everything aligned with budgets and program guidelines
* Developing individual support plans that truly reflect each person's goals and needs
* Coordinating a range of supports — from personal care to community participation — to ensure clients receive seamless, quality assistance
* Conducting assessments, reviews, and ongoing monitoring of client progress
* Working closely with families, carers, allied health providers, and other key stakeholders
* Contributing to continuous improvement, quality systems, and positive cultural change
* Providing day‑to‑day leadership, mentoring, and guidance to team members
* Maintaining meticulous, confidential client records and ensuring compliance with safety and service standards
What you'll bring
* Cert IV in a relevant field or significant industry experience
* Experience supporting people with complex needs in a SIL environment (behavioural, medical, psychosocial)
* Strong assessment, planning, coordination, and advocacy capability
* Exceptional communication, teamwork, and conflict‑resolution skills
* Ability to juggle competing priorities with confidence and calm
* Current Driver's Licence, WWCC (NSW), NDIS Worker Screening, and National Police Check
* A detail‑oriented, compassionate approach to all aspects of your work
What's in it for you
* A role with huge impact and genuine purpose
* Supportive leadership and a collaborative team environment
* Opportunity to transition into a permanent position
* A workplace that truly values wellbeing, respect, and innovation
If you're someone who leads with heart, stays steady under pressure, and wants to make a real difference in your community, we'd love to hear from you.
For more information, please contact Lauren Rodwell at The Shift People on ***.
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