Customer centricity is crucial in our organization.
Developing and maintaining strong relationships with key accounts within the Oil & Gas sector is essential for our success. As a Key Account Manager, you will be responsible for fostering collaboration in supply chains and delivering exceptional customer experiences.
The role requires effective customer management plans, relationship building, and business expansion opportunities. You will work closely with key accounts to improve customer awareness of value-added services and assemble rate proposals and support Tender Management for assigned key customers.
Additionally, you will maintain customer rate cards and organisational information in CargoWise One (CW1), support operational stakeholders in developing IOPs & SOPs through customer requirements knowledge, conduct customer visits and arrange monthly and/or quarterly business reviews.
As a Key Account Manager, you must have experience in international freight forwarding & account management/customer care, with at least 2 years of inside or outside customer care experience managing and developing key accounts.
About You:
* Experience in managing and developing key accounts
* Strong communication and negotiation skills
* Ability to build and maintain relationships with customers
Why This Role?
This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our organisation. As a Key Account Manager, you will have the chance to develop your skills and experience, working closely with key accounts to deliver exceptional customer experiences.
Key Responsibilities:
* Manage and develop key accounts within the Oil & Gas sector
* Build and maintain strong relationships with customers
* Develop and implement effective customer management plans
* Assemble rate proposals and support Tender Management for assigned key customers
* Maintain customer rate cards and organisational information in CargoWise One (CW1)
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced professional looking for a new challenge, please apply today.