As a customer service professional with expertise in product knowledge, you will play a pivotal role in supporting the trade by providing top-quality products and expert advice to plumbers and other tradespeople.
About the Role
You will be responsible for delivering exceptional customer experiences, providing quotes both in person and over the phone, and undertaking key activities such as pick packing and stock control.
* Provide personalized support and information about products
* Offer customized quotes and solutions
* Manage inventory and maintain a tidy and safe workspace
* Make occasional deliveries to customers using a company vehicle
To succeed in this role, we are looking for someone with previous experience in retail sales or customer service, who is comfortable with technology and can work varied shifts including weekends.
Our benefits package includes performance-based incentives, paid annual leave, and opportunities for continuous learning and development to support your career goals.
What Happens Next
After submitting your application, you will be invited to participate in a brief chat interview. This relaxed and flexible alternative to a phone interview involves answering 5 questions and should take approximately 15-20 minutes.