Overview
Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the hygiene team in Acacia Ridge, Brisbane on a full-time basis.
At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.
Responsibilities
* Organisation and scheduling of regular field service activities in Hygiene Team
* Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
* Organise installations and jobs for completion within divisional time frames and expectations
* Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
* Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
* Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
* Provide ongoing reports requested by management in relation to items such as state of service, jobs, customer service history, specific technician productivity and customer retention
* Maintain reporting spreadsheets within timeframes
Ideal Candidate Will Have
* Excellent phone etiquette
* Strong written and verbal communication skills
* Strong computer skills
* Ability to give clear instructions
* Strong collaboration skills
* Strong time management skills
* Previous experience in a similar role, or fast-paced office environment
Additional Information
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!
#J-18808-Ljbffr