The Body Shop Australia is currently recruiting for Assistant Manager for our Erina Fair store in NSW. You’ll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team deliver retail excellence, strong sales results, and engaging customer experience.
Salaries Based on Store Grading:
Assistant Manager Erina: $61,000
If you're interested in other stores, please still apply so we can consider you for future vacancies.
Your role in a nutshell:
Assistant Manager: With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
Key duties of an Assistant Manager:
Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day-to-day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.
Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever-changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.
Incentives for meeting KPI and store targets
Service rewards for loyal employees
Learning and Development Program
What we look for
Confident in meeting sales and performance targets
Outstanding planning and organising skills
Experience of using data provided to make sound commercial and business decisions
Ability to work collaboratively within a feedback culture
Team coaching and development
Outstanding communication and operational skills
Leadership skills to achieve personal and business success.
Flexibility to work across Sunday to Saturday is required.
Experience in retail and people leadership is preferred
Diversity Statement
At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an assistant store manager? Do you have customer service experience? Do you have experience in a sales role? What's your expected annual base salary?
Health & Beauty Retail 101-1,000 employees
The Body Shop was founded by entrepreneur Dame Anita Roddick, when in 1976 she started selling around 25 hand-mixed naturally inspired products with minimal packaging from one small shop in Brighton, England.
Over the years Anita and The Body Shop have run campaigns against human rights abuses, protecting animals and the environment and shown commitment to boosting self-esteem, winning the support of a generation of consumers.
The first Australian store opened in Melbourne in 1983 - since then we’ve opened more than 90 stores across Australia. Customers are at the forefront of everything we do, say and deliver. We strive to create a fantastic experience for everyone who works with us.
The Body Shop was founded by entrepreneur Dame Anita Roddick, when in 1976 she started selling around 25 hand-mixed naturally inspired products with minimal packaging from one small shop in Brighton, England.
Over the years Anita and The Body Shop have run campaigns against human rights abuses, protecting animals and the environment and shown commitment to boosting self-esteem, winning the support of a generation of consumers.
The first Australian store opened in Melbourne in 1983 - since then we’ve opened more than 90 stores across Australia. Customers are at the forefront of everything we do, say and deliver. We strive to create a fantastic experience for everyone who works with us.
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What can I earn as an Assistant Store Manager
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