Are you a detail-driven individual with strong analytical skills and passion for strategic planning? Do you excel in collaborating with cross-functional teams to drive business growth and optimize processes?
As a key member of our Business Management team, you will play a pivotal role in shaping the direction of our Client Service and Support division. You will be responsible for providing insights and recommendations to drive business improvement through data analysis and effective communication.
Key Responsibilities
* Support Business Management in reporting and insights for our executive team
* Monitor and analyze key performance indicators to inform business decisions
* Coordinate team strategy days and townhalls to foster collaboration and idea-sharing
* Optimize business governance by identifying areas for improvement and implementing changes
With your excellent communication and interpersonal skills, you will effectively translate complex data insights into actionable recommendations for stakeholders. Your proficiency in drawing insights, reporting, and data analysis, along with exposure to PowerPoint and Excel, will enable you to drive business outcomes and contribute to our organization's success.
What We Offer
A dynamic and supportive work environment that encourages collaboration, innovation, and continuous learning. Our benefits package includes:
* Wellbeing leave day per year
* Additional service bonus leave days per year
* Up to 20 weeks' paid parental leave for primary caregivers
* 2 days of paid volunteer leave and donation matching
* Access to Employee Assistance Program and wellbeing benefits
We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute their best. If you share our passion for driving business growth and improving processes, we encourage you to apply.
About Our Team
Our team is dedicated to supporting clients achieve their full potential by delivering innovative solutions and exceptional customer experience. We welcome applicants from diverse backgrounds and perspectives who can bring fresh ideas and expertise to our organization.