Job Title: Sales Assistant/It Technician
Casphone Phone and Computer Repairs – Townsville QLD seeks a highly motivated individual to join our team as a Retail Assistant/IT Technician.
* Sell NBN, mobile plans, or handsets.
* Become a certified technician through subsidised training programs.
* Enjoy exciting commission opportunities and be part of a growing, dynamic team in the telco and tech space.
Key Responsibilities:
1. Ensure high levels of customer satisfaction.
2. Comply with policies and procedures.
3. Achieve sales targets and KPIs.
4. Take ownership and resolve customer complaints or unsatisfied customers and staff.
5. Manage and control all stock ensuring quantity records are kept and stock orders are completed correctly and on time.
Requirements:
* Excellent communication skills with a focus on customer service.
* High level of accuracy and attention to detail.
* PASSION FOR SALES AND SELLING.
* Understanding of retail operations.
* Eager to learn new skills and implement what you've learnt immediately.
* Ability to handle a fast-paced environment and culture.
We value:
* Teamwork and collaboration.
* Continuous learning and professional development.
* Diversity and inclusion.
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