* Values based organisation
* Opportunity to genuinely drive change
About Our Client
APNIC (Asia Pacific Network Information Centre) is an open, independent, not‐for‐profit membership organisation that underpins the infrastructure and growth of the Internet across the Asia Pacific. As a mission‐driven organisation with a strong collaborative culture, APNIC supports a community that keeps the Internet stable, secure and accessible across the region.
Job Description
As the Manager - People Services, you will lead a small, high‐performing team responsible for delivering end‐to‐end HR services and supporting internal customers. Working closely with the Director - People & Productivity, this role manages all operational matters related to the employee lifecycle.
This is a hands‐on, influential role for someone who loves lifting service standards, improving processes and helping an organisation operate at its best.
Responsibilities will include:
* Lead end‐to‐end People Services delivery, overseeing payroll, compliance, policies, HR systems, staff movements, recruitment, remuneration and WHS to ensure smooth, accurate and high‐quality operations.
* Drive operational excellence by standardising, automating and optimising HR processes, reducing complexity and increasing efficiency across the employee lifecycle.
* Provide strategic HR insights, delivering high‐quality metrics, reporting and data‐driven recommendations that support organisational decision‐making and workforce planning.
* Develop, coach and empower a high‐performing team, setting clear objectives, providing expert escalation support, and fostering a culture of accountability, service and continuous improvement.
The Successful Applicant
The successful applicant will have experience in a leadership position and a strong generalist HR background. You will bring:
* Tertiary qualifications in Human Resources or a related discipline
* Broad generalist experience across the full employee lifecycle
* Strong experience in inhouse payroll management and regulatory reporting
* A track record of improving processes, systems and HR service delivery
* Exceptional attention to detail and ability to implement compliant, cost‐effective and user‐friendly services
* Strong stakeholder management and communication skills
* A passion for developing people and lifting capability
* A continuous improvement mindset and drive for excellence
What's on Offer
* Hybrid work options
* Leave loading of 17.5%
* Performance bonuses
* Strong collaborative office culture
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